About Apple OS X EI Capitan 10.11 Support Essentials Training
This three-day, hands-on training course provides delegates with the skills and knowledge that they will need to support and troubleshoot OS X El Capitan in the real-world.
Designed to cover every aspect of OS X 10.11 El Capitan, this course will begin by highlighting the functionality of Apple’s client software, before revealing best practices when supporting users of OS X El Capitan.
Combining instructor-led lectures with hands-on case study exercises, this course will teach delegates everything they need to know about OS X El Capitan, before showing them the real-world tasks that they will be expected to perform while supporting users of the software.
What are the benefits of learning how to support OS X El Capitan?
While not as popular as Windows client operating systems in enterprise environments, OS X is the software of choice for many start-up companies and those in creative industries. Moving away from the busy Windows marketplace and having the skills and knowledge to support OS X will allow delegates to carve out a position in a niche, but in-demand, area of IT.
This course includes an official exam, which will validate a candidate’s ability to support and troubleshoot OS X El Capitan in a work environment.
What’s the average UK salary for IT professionals working with OS X El Capitan?
The latest figures from IT Jobs Watch highlight that the median income for those working with Mac OS X Azure in London is £37,500, with the following job roles available for those with knowledge of Apple’s client operating system:
- Support Engineer
- IT Support
- 2nd Line Support
- Desktop Support
- Support Analyst
- Desktop Engineer
- IT Engineer
What’s included with this OS X Support Essentials training?
This three-day instructor-led course will allow delegates to get hands-on experience with OS X El Capitan, so that they are comfortable with the OS as normal users, they will then learn common faults and troubleshooting techniques, so that they are able to support end users in a business environment.
This training program, administered by an official Apple authorised training centre, can be attended from anywhere via a web browser, meaning even those who do not have the spare time to attend a nationwide training centre can learn how to support OS X El Capitan.