About ITIL Training
ITIL is a set of IT service management practices that look to align IT services with the needs of a business. Similar in goal to COLBAT, ITIL describes aspects of IT and business alignment, ensuring that businesses can successfully integrate IT services in a way that boosts the underlying business.
This three-day essential briefing teaches delegates ITIL principles in a generic, non-organisation specific manner, however students should be able to take the core principles away and share the basics of ITIL to other members of a team or business.
As a Foundation course, this program is for those new to ITIL and the IT Service Management Business; it offers those beginners the core principles of ITIL, so that they can boost their understanding and start working towards the practical application of ITIL.
What are the benefits of ITIL?
As ITIL provides a robust, and proven, framework for identifying, planning, delivering, and supporting IT systems that achieve business requirements, the methodology is hugely beneficial to both individuals and businesses.
Some of the main benefits of ITIL to businesses are as follows:
• It is non-specific, meaning it can be applied to any business, of any size, in any industry
• It helps manage business risk and minimise service disruption
• It improves relations with customers, as products and services should be delivered more efficiently across the company
• It establishes cost-effective IT service management systems
• It can support business change while maintaining a stable service environment
What’s the average UK salary for holders of an ITIL Foundation certification?
The latest figures from IT Jobs Watch highlight that the median income for an employee who holds an ITIL Foundation certification working in London is £47,500, with the following job roles available:
• Support Analyst
• Applications Support
• Service Analyst
• Service Manager
• Service Desk Analyst
• IT Manager
• Support Engineer
• Applications Support Analyst
What’s included with this ITIL training?
This three-day training program is packed with features, with students receiving free online ITIL eLearning training, a free smartphone app, and pre-course videos to ensure delegates are prepared for the instructor-led training.
The eLearning aspect of this course is backed up by tutor support, meaning delegates are never alone when preparing for the course.
Delegates will also receive a 12-month BCS Associate membership, ensuring that newly qualified ITIL specialists have the tools, resources, and opportunities to find a job in their new industry.
Exams are included, ensuring that delegates can earn their official certification after completing the training.